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EDR / Places we cover

The lab · coverage

Data recovery across Devon. Thirty-seven towns, one bench, reached by post.

Exeter Data Recovery's patch is Devon, with the towns of west Somerset and west Dorset alongside — thirty-seven town pages in all — though in practice the boundary is set by the courier network: every case arrives at our secure intake lab as a tracked, insured parcel. If it can be posted, we can take it on.

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The towns that send us work.

ExeterExmouthMarsh BartonPaigntonTopshamBarnstapleSidmouthNewton AbbotTauntonTotnesCreditonDawlishSowtonBidefordTorquayOkehamptonWeymouthBudleigh SaltertonOttery St MaryPinhoeWhiptonTivertonYeovilHoniton

Don't see your town? It makes no odds — the feedback on this site already reaches from Barnstaple down to Torbay, and the job itself never changes with the postcode: a call or the form to start, a tracked and insured parcel to follow, and the bench takes it from there.

A page for each town we serve.

Thirty-seven of them now, from the north Devon coast to the Dorset border and up into west Somerset. Each one describes the devices that part of the region typically sends, how a case travels, and the questions people there actually ask. Behind them all sits the same lab and the same free diagnosis, whichever postmark the parcel wears. That lab is up the M5: Bristol Data Recovery, the intake laboratory, run by the company behind this site, Easy Data Recovery Ltd.

Coverage, without the small print.

No shopfront, no waiting roomYour device never gathers dust on a shop shelf. However it arrives, it's logged at the intake lab on the day of arrival and goes straight to the recovery bench.
Distance changes nothingA parcel from Weymouth gets exactly what one from the next Exeter street gets — free diagnosis, one fixed price, a verified return.
Business kit from the whole regionNAS units, RAID 5 arrays and forensic material move just as safely from a Taunton office or a Yeovil business park — and anything urgent is marked so on the very first call.
One lab does the lotNothing is subcontracted and nothing gets forwarded on. Your device is diagnosed, imaged and recovered inside our own intake lab, wearing one case reference from arrival to despatch.

Straight answers to the questions we hear most.

Am I in your patch?

Yes — anywhere a tracked courier will collect. Devon, Somerset and Dorset bring us most of our work, but the post makes the whole of the UK reachable, and we cover the return postage no matter where you live.

Is it safe to post a failed drive?

Yes — so long as it's packed properly: original enclosure kept, padding all round, sent by a tracked, insured service. The shipping form walks you through it, and most of our family jobs arrive just this way, year after year.

Can you collect my device?

For most jobs a tracked parcel is quicker and safer than a courier van — or you can hand the device in at our Bristol intake lab on a weekday. For the awkward stuff — servers, larger NAS units, sensitive forensic work — phone us and we'll agree the right route together.

Outside Devon — would a closer lab be better?

Go with the firm that's honest and knows its trade. If that's us, distance costs nothing — diagnosis starts the morning the postman hands your parcel over.

Step one is identical from every postcode.

A short form or a quick call, and from then on it's the parcel doing the travelling, not you.

0800 6890668