The bench is open for new cases · Mon–Fri, 9am–5:30pm Need it fast? Ring 0800 6890668
EDR Exeter Data Recovery 0800 6890668 Start my case
EDR / What customers say

The lab · in their words

Exeter customers, in their words. Real jobs, told by the people who sent them.

Each note below was provided by a real Exeter Data Recovery customer: an HP RAID 5 containing a client's data, a Seagate external drive that had met its demise on the kitchen floor, a water-damaged drive, and documents for a charity. They are printed just as they were written by the client (with the towns included), from Torquay to Taunton, Exmouth to Yeovil.

Talk it over with an engineer
0800 6890668

Many thanks to Exeter Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.

Danielle Foley · Torquay

After discovering that the kitchen floor and my Seagate external hard drive don't like each other, I needed a local expert in HDD recovery. I found Exeter Data Recovery on google and they did a great job in salvaging my data, sending me everything on a USB stick with exactly the same files and folders I was missing. Could not have asked for more; Speedy service, great price, full file recovery.

Thomas Sidwell · Barnstaple

Great result guys. You truly delivered as promised. I got a no way to recover my files anywhere else. But you guys recovered the data for me.

James Kay · Tiverton

Tony and the rest of the Exeter Data Recovery team did an excellent job of recovering data that was considered to be unrecoverable by 4 other companies.

Daniel Hapgood · Taunton

Thank you very much for your expert data recovery help. You recovered 99% of our file data from a water damaged hard drive. Excellent communication and fast service.

Rhys Digby · Exmouth

Exeter Data Recovery saved me from a huge bill and from a sleepless night! Awesome.

Joshua Kadzidlo · Weymouth

Thanks for the hard drive recovery! The charity organisation (Oxfam) is very pleased with the quick turn around and service provided.

Kevin Okoro · Yeovil

Threads running through all seven.

What keeps repeating, job after job

  • Some of these cases were received after being rejected at another firm: files that had been deemed unrecoverable by other firms, and jobs that had been flatly refused. Consider us the second opinion where we will actually take a look.
  • The same DIY spiral can be seen again and again: an initial emergency boot disk, then recovery software, followed by several days of downtime, until finally the lab gets the call anyway. It is acceptable to skip directly to the final stage.
  • Time counts once trading stops: the HP RAID 5 shown above was carrying a client's live data, and the water-damaged drive was returned to the customer at 99%, who praised how quickly it had been recovered. While you are not working, we prioritise the diagnosis of your problem and provide a straight timeline with our quote.
  • Every item listed here is located in our service pages: an HP RAID 5, a Seagate external, a water-damaged drive. The exact page for whatever has your data will detail the identical bench process used to recover it.

To put it simply: clients wrote every word on this page. You won’t see any stock pictures, made-up star badges or fake “Trustpilot-style” theatre. Once your case is completed, we’ll ask you the same thing: a couple of honest sentences, and what town you are from if you like.

Number eight is waiting to be written.

A complimentary diagnosis, one set price in writing, and the same level of care every client above received.

0800 6890668

Get a free diagnosis Sending a device in