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EDR / What customers say

The lab · in their words

Exeter customers, in their words. Real jobs, told by the people who sent them.

Each note below came from a real Exeter Data Recovery client: an HP RAID 5 carrying a client's data, a Seagate external that met the kitchen floor, a water-damaged drive, a charity's paperwork. We print them as sent, town and all — Torquay to Taunton, Exmouth to Yeovil.

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Many thanks to Exeter Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.

Danielle Foley · Torquay

After discovering that the kitchen floor and my Seagate external hard drive don't like each other, I needed a local expert in HDD recovery. I found Exeter Data Recovery on google and they did a great job in salvaging my data, sending me everything on a USB stick with exactly the same files and folders I was missing. Could not have asked for more; Speedy service, great price, full file recovery.

Thomas Sidwell · Barnstaple

Great result guys. You truly delivered as promised. I got a no way to recover my files anywhere else. But you guys recovered the data for me.

James Kay · Tiverton

Tony and the rest of the Exeter Data Recovery team did an excellent job of recovering data that was considered to be unrecoverable by 4 other companies.

Daniel Hapgood · Taunton

Thank you very much for your expert data recovery help. You recovered 99% of our file data from a water damaged hard drive. Excellent communication and fast service.

Rhys Digby · Exmouth

Exeter Data Recovery saved me from a huge bill and from a sleepless night! Awesome.

Joshua Kadzidlo · Weymouth

Thanks for the hard drive recovery! The charity organisation (Oxfam) is very pleased with the quick turn around and service provided.

Kevin Okoro · Yeovil

Threads running through all ten.

What keeps repeating, job after job

  • Most arrived after a refusal elsewhere — files other firms had declared beyond recovery, a NAS the maker's own support line gave up on, jobs turned away outright. Treat us as the second opinion that actually looks.
  • The same DIY spiral shows up — first a rescue disk, next some recovery software, days lost, and the lab rung in the end anyway. Skipping straight to the last step is allowed.
  • Speed counts once trading stops — the HP RAID 5 above carried a client's live data, and the water-damaged drive came back at 99% with the owner praising the turnaround. When work is stopped, we prioritise the diagnosis and give you a straight timescale with the quote.
  • Every device named here sits in our service pages — an HP RAID 5, a Seagate external, a water-damaged drive, a laptop that would not start. Whatever carried your files, the matching page explains how the same bench work applies to it.

Plainly said: clients wrote every word on this page — you'll find no stock faces, no made-up star badges, no 'Trustpilot-style' theatre. When your case closes we'll make the same request of you: a couple of honest sentences, your town included if you're happy.

Number eleven is waiting to be written.

A free diagnosis, one written price, and the same care every client above received.

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