Data recovery lab · Exeter · Devon · Somerset
A non-spinning hard disk, an unrecognised SSD or a collapsed RAID. Most things we receive from Exeter & Devon are recoverable. There's no charge for diagnosis. The quote will be one, single written number, and in most cases you only pay if we recover your data.
Rather talk it over?
0800 6890668
What is the data stored on?
Pick whichever is the closest match. It sets where our engineers begin.
Heads from a matching donor were fitted, a complete image of the data around the area of damage was created, and every album was then rebuilt using that source.
The two disks were imaged for cloning purposes prior to any actions being taken on either drive. A virtual RAID was constructed in order to recreate the office share, and it came back whole.
The card had been copied prior to any tools ever touching it. We took the same copy of the card and rebuilt the file table on it. We then carved out each image at full size.
A forensic copy of the video recorder's hard drive was made. We extracted each frame of the recording by time code (i.e., pulled it apart) from the original format provided by the manufacturer of the recording unit, and delivered the hour of footage that mattered to the insurance company.
Evidence & investigations
Many cases finish at the same time as the final file is received. However, others go further, e.g. into an insurance claim, an employment dispute or a courtroom. For those we work to forensic rules from the beginning: write-blocked imaging, a logged chain of custody and a report capable of withstanding cross-examination.
We provide a method of imaging and examining computers, drives & other storage devices in a manner which can stand up to scrutiny, and act for employers, solicitors, insurers and private clients within Devon.
Footage deleted from DVRs (digital video recorders), recorded over, or stuck on a dead DVR is retrieved directly from the disk through time codes for export to formats accepted by police and insurance companies.
Ring us, or simply use the checker above; we will then book the job in and let you know how best to forward the item to us.
Get a quote first by calling us or completing the quote form, then send the item to the Bristol intake lab (which can be found up the M5) by trackable post with insurance, or alternatively bring it into the lab personally, Monday to Friday, 9am to 5:30pm, with no appointment needed. Return postage is free regardless of which method you choose.
Our engineers will then identify the issue with your system and determine what data can be saved. This is at no cost or obligation to you or your company.
You receive one number written down on paper prior to paid work commencing, along with details of everything we have found.
When your files are copied off your old hardware and onto brand-new media and returned to you, you check them with our staff before we close out your case.
Many thanks to Exeter Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.
After discovering that the kitchen floor and my Seagate external hard drive don't like each other, I needed a local expert in HDD recovery. I found Exeter Data Recovery on google and they did a great job in salvaging my data, sending me everything on a USB stick with exactly the same files and folders I was missing. Could not have asked for more; Speedy service, great price, full file recovery.
Thank you very much for your expert data recovery help. You recovered 99% of our file data from a water damaged hard drive. Excellent communication and fast service.
Twenty-nine towns around Devon, as well as those that border Devon, have an individual page. No town has a counter (Exeter included). Once you receive a quote, you can send your device to the Bristol intake lab using tracked, insured post, or drop it off there, Monday to Friday, 9am to 5:30pm, with no appointment needed. Diagnosis begins on the day your package arrives at our facility. Return postage is also complimentary. We get the most communications from these locations.
Trying to fix a dying drive by powering it up again will do even more damage. Rather than trying to revive it, just open a case. Either way there is no cost for the initial examination.