EX · EDR-2026-2804VERIFIED ✓
A 2TB Seagate clicking away, ten years of family photos inside
We fitted heads from a matching donor, took a full image skirting the damaged patch, and rebuilt every album from that copy.
Data recovery lab · Exeter · Devon · Somerset
Data recovery in Exeter. Your files are probably still in there; we fetch them out.
A hard drive that won't spin, an SSD the computer can't see, a RAID that fell over. Most of what reaches us from Exeter and Devon is recoverable. Diagnosis costs nothing; the quote that follows is a single written figure, and most jobs are charged only if the files come home.
No result, no bill — most jobs
25+ years at the bench
Jobs start at £250 + VAT
GDPR compliant · ICO registered
Rather talk it over?
0800 6890668
Free diagnostic · intake ticket
EDR-2026-····
What is the data stored on?
Pick whichever is the closest match. It sets where our engineers begin.
Diagnosis free · no obligationReplies within 1 working hour
Off the bench: this month's saves.
Browse the casebook →EX · EDR-2026-2785VERIFIED ✓
Exmouth agency NAS after a rebuild gone wrong
Both disks were cloned before anything else happened. The RAID was pieced together virtually and the office share came back whole.
EX · EDR-2026-2779VERIFIED ✓
Wedding SD card reading empty by breakfast
The card was copied before a single tool touched it. On that copy we rebuilt the file table and carved every shot out at full size.
EX · EDR-2026-2768VERIFIED ✓
Shop CCTV that had recorded over a break-in
We took a forensic image of the recorder's disk, pulled the maker's own video format apart by time code, and handed the insurer the hour that mattered.
The full index. Go by device,
or by what it's doing.
Got something odd? Ask →
Devices and media we take on
Internal hard disksClicking, seized or silent; opened and worked at platter level→ External & portable drivesKnocked off desks, dead USB bridges, shucked drives→ SSD & NVMeDead controllers worked around; NAND read chip by chip→ Macs & MacBooksAPFS, T2 and Apple Silicon work most labs won't touch→ RAID arrays & serversRAID 5 or RAID 0, rebuilt virtually from full disk images→ NAS boxesSynology, QNAP and WD boxes, cloned before any rebuild runs→ SD & memory cardsSD cards that throw errors, read blank or ask to format→ USB & pen drivesSnapped connectors, monoliths read out through test pads→What goes wrong
Clicking & beepingPower off now. That noise is the damage getting worse→ Not showing upNo spin, no light, and the computer sees nothing→ Deleted & lost filesHard drives hold deleted files; SSDs clear them fast→ Erased or formattedA format clears the catalogue; the files mostly stay put→ Ransomware attackDeleted originals often survive. We recover files, not ransoms→ BitLocker & encryptedCorrupt or locked volumes opened with your key→ Dropped or knockedThe case can look fine while the heads sit knocked out of line→ Soaked or burntSkip the airing cupboard and the power button; the lab treats it sealed→Evidence & investigations
Some Exeter recoveries have to stand up
in court.
Plenty of jobs end the day the files are back. Others carry on into an insurance claim, an employment dispute or a courtroom. For those we work to forensic rules from the start: write-blocked imaging, a logged chain of custody, and a report that survives cross-examination.
Court-ready forensic work
We image and examine computers, drives and other storage in a way that stands scrutiny, acting for employers, solicitors, insurance firms and private clients across Devon.
- Exact sector-level copies, custody recorded end to end
- Deleted files traced, user activity reconstructed
- Plain-English expert reports & support in the witness box
- Staff misconduct and data-theft investigations
CCTV & DVR footage recovery
Footage that was deleted, recorded over or stuck in a dead DVR is lifted straight off the disk by time code and exported in formats police and insurers will take.
- Deleted and recorded-over footage brought back
- Dead or damaged DVR and NVR disks
- Evidence clips prepared for insurers and the police
- Swann, Hikvision, Dahua and most proprietary systems
An Exeter case, start to finish.
The case process →Start my case
Ring, or use the checker above. We book the job in and tell you the best way to get the device to us.
Get it to the lab
Send it tracked and insured to the Bristol intake lab, up the M5, or bring it yourself. Return postage is free either way.
Free diagnosis
An engineer pins down the fault and what stands to be saved. No cost, no obligation.
One written quote
A single figure on paper before paid work starts, alongside a listing of what we found.
Data home again
Your files return on brand-new media, and you check them with us before the case closes.
Devon's verdict.
All reviews →Many thanks to Exeter Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.
After discovering that the kitchen floor and my Seagate external hard drive don't like each other, I needed a local expert in HDD recovery. I found Exeter Data Recovery on google and they did a great job in salvaging my data, sending me everything on a USB stick with exactly the same files and folders I was missing. Could not have asked for more; Speedy service, great price, full file recovery.
Thank you very much for your expert data recovery help. You recovered 99% of our file data from a water damaged hard drive. Excellent communication and fast service.
Whatever the fault, leave the power off.
Powering a failing drive back up destroys more of it. Open a case instead; the look-over costs nothing either way.