On the map · Okehampton
Data recovery, Okehampton. Under the highest tors in Devon, disks fail the ordinary way.
Okehampton lives between two worlds: the A30 hurrying past on one side, Dartmoor rising straight off the other, army ranges and all. Since the trains came back, Exeter is forty minutes away — but a failed drive still travels by tracked post, because that is the safest seat it can ride in. Diagnosis, as everywhere on our patch, is free.
Talk it over with an engineer
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What comes off the moor.
Not there? Head for the triage →| What's wrong | Why it's common locally | Step one |
|---|---|---|
| An SD card back from a wet day on the tors | The high ground above town draws cameras in every season | No more shots; the card goes in the post |
| A Fore Street shop's till and back-office PC | One computer runs the counter, the accounts and the CCTV | We recover; your IT rebuilds |
| A farm bungalow's external with thirty years of photographs | Long memories out here, and single copies of all of them | This is the parcel we unwrap most often |
| The accounts machine at a livestock farm | Movement records and subsidy paperwork with no duplicate anywhere | Image before anything |
| A desktop caught by a storm outage off the moor | Winter up here still takes the power out | Surges kill boards, seldom platters — send it whole |
An Okehampton job, first call to courier.
Just off Okehampton.
All the towns we take →Four things Okehampton asks.
Do you cover Tavistock and Hatherleigh as well?
The whole of Okehampton and the villages round it — Hatherleigh, North Tawton, Sticklepath, Bridestowe and the farms along Dartmoor's northern edge. Everything moves by post, so any Okehampton postcode is one tracked parcel from the bench.
Our season can't absorb downtime — what are the options?
Say the business is stopped when you first ring and the job goes straight into priority: looked at the day it arrives, then imaged continuously through working hours. Priority handling exists precisely for seasonal pinch points.
My camera says the card is corrupt — are the photos gone?
More often than not, yes. Corruption usually breaks the file structure while the photos underneath survive; a formatted card keeps its pictures until new shots land over them. What settles it is putting the card down at once.
What's the safest way to send a drive from the Okehampton area?
Post it insured and tracked, cushioned all round — the original box is ideal if it survives — and tuck a printed copy of our shipping form in with it. The steps are on the contact page; a couple of minutes' packing and the courier handles the rest.
More like this in the casebook.
Post it from the edge of the moor.
Turn it off, say what happened, and hold any decision until the free diagnosis is back.